Table of Contents

UniFi AP HD

Series Type: UniFi
Website Link: AP HD
Model: UAP-AC-HD
Type: 802.11ac Wave 2 Enterprise Wi-Fi Access Point

Description: Deploy the UniFi HD AP in high-density environments requiring maximum wireless performance. The UniFi HD AP features simultaneous, dual-band, 4x4 MU-MIMO technology and convenient 802.3at PoE+ compatibility.

Specifications

UAP‑AC‑HD
Dimensions 220 x 220 x 48.1 mm (8.66 x 8.66 x 1.89")
Weight 700 g (1.54 lb)
With Mounting Kits 830 g (1.83 lb)
Networking Interface (2) 10/100/1000 Ethernet Ports
Buttons Reset
Power Method 802.3at PoE+
Supported Voltage Range 44 to 57VDC
Power Supply UniFi Switch (PoE)
Power Save Supported
Maximum Power Consumption 17W
Maximum TX Power
2.4 GHz 6-25 dBm
5 GHz 6-25 dBm
Antennas (2) Dual-Port, Dual-Polarity Antennas, , 2.4 GHz: 3 dBi each, 5 GHz: 4 dBi each
Wi-Fi Standards 802.11 a/b/g/n/ac/ac-wave2
Wireless Security WEP, WPA-PSK, WPA-Enterprise (WPA/WPA2, TKIP/AES) 802.11w/PMF
BSSID Up to 8 per Radio
Mounting Wall/Ceiling (Kits Included)
Operating Temperature -10 to 70° C (14 to 158° F)
Operating Humidity 5 to 95% Noncondensing
Certifications CE, FCC, IC


Advanced Traffic Management
VLAN 802.1Q
Advanced QoS Per-User Rate Limiting
Guest Traffic Isolation Supported
WMM Voice, Video, Best Effort, and Background
Concurrent Clients 1000+


Supported Data Rates (Mbps)
Standard Data Rates
802.11ac 6.5 Mbps to 1.7 Gbps (MCS0 - MCS9 NSS1/2/3/4, VHT 20/40/80)
802.11n 6.5 Mbps to 450 Mbps (MCS0 - MCS23, HT 20/40)
802.11a 6, 9, 12, 18, 24, 36, 48, 54 Mbps
802.11g 6, 9, 12, 18, 24, 36, 48, 54 Mbps
802.11b 1, 2, 5.5, 11 Mbps

LED Status Light Ring

  1. Blue Ring - Solid
    1. Normal Operation
  2. White Ring - Flashing
    1. Unconfigured state

Troubleshooting tips

  1. No light/power
    1. Check ethernet connection.
    2. Are you connected to a PoE enabled switch or PoE injector?
    3. Does the switch/injector have power?
  2. Can only connect to the primary/default VLAN
    1. Check that your switch port has all VLANs enabled (Try cycling the port through 'Disabled')

FAQ

  • How do I perform a factory reset?
    • Hold the reset button for 5-10sec.
    • This will reset the AP and require a controller to re-adopt the unit. This is not recomended for general troubleshooting!
  • How many networks can I run off of this one AP?
    • Up to 8 per Radio

Resources