Series Type: UniFi Dream Machine
Website Link: UniFi Dream Machine Pro
Model: UDM-Pro
Type: Enterprise Gateway Router with 10gb WAN & LAN

Description: The UniFi Dream Machine Pro is a powerful unified enterprise network appliance. It integrates software – the UniFi Network Controller and UniFi Protect video surveillance – with all-in-one hardware featuring a high-performance security gateway with a built-in switch and hard drive bay.

  • 8-Port gigabit switch with 10G SFP+ port
  • Dual WAN ports for redundancy and load balancing: 10G SFP+ and 1G RJ-45
  • Bluetooth connectivity for easy setup via UniFi app
  • Scalable UniFi Network Controller with advanced management capabilities
  • UniFi Protect video surveillance NVR with 3.5" (or 2.5") HDD support
  • Enterprise-class IPS/IDS and DPI capabilities
  • 1 x 1.3" Touchscreen display for quick status information
  • Powered by fast 1.7 GHz quad-core processor


  • UDM appliances have built in UniFi controllers and cannot be adopted by external controllers.
  • Multiple sites are no longer supported on UDM platforms.
  • The built-in 8 port switch supports non-blocking throughput of 16 Gbps (1Gbps full duplex across all ports), but only has a 1 Gbps CPU uplink.
    • Inter-VLAN routing throughput is limited to 1Gbps.
    • Intra-VLAN throughput is line-rate.
    • The 2.5Gbps link only applies to rev3.1–not newer revisions.
Revision Feature / Changes
3.1 initial release
8 Port switch has 2.5Gbps uplink to CPU
SFP+ WAN and LAN are in same speed group
5 8 Port switch moved to a 1Gbps uplink to CPU
SFP+ WAN and LAN decoupled to allow for individual speeds
8 *pending change log*
10 Build quality and material changes.
12 *pending change log*
25 Revision found in field, unknown changes
Dimensions 442.4 x 43.7 x 285.6 mm
(17.42 x 1.72 x 11.24")
With Mount Brackets
3.90 kg (8.60 lb)
3.99 kg (8.80 lb)
Max. Power Consumption 33W
Power Supply Internal 50W/12V
Power Input (1) Universal AC Input, 100 to 240VAC
(1) RPS DC Input
Display 1.3" Color Touch Panel
System Status
HDD Activity
RJ45 Link/Speed/Activity
SFP+ Link/Speed/Activity
Networking Interfaces
Serial Console Port None
Data Ports (8) 10/100/1000 RJ45 LAN Ports
(1) 10/100/1000 RJ45 WAN Ports
(1) 1/10G SFP+ LAN Port
(1) 1/10G SFP+ WAN Port
(0) Power Over Ethernet Ports
Layer 3 Forwarding Performance
Packet Size: N/A N/A
IPS/IDS Enabled Throughput approx 3.5 Gbps
IPS/IDS Disabled Throughput approx 9 Gbps
Processor AnnapurnaLabs Alpine AL-324 ARM® Cortex-A57 quad-core 1.7GHz processor
System Memory 4 GB DDR4
On-Board Flash Storage 16 GB eMMC
User Replaceable Hard Drive (not included) (1) 3.5" or (1) 2.5" SATA 3
Certifications CE, FCC, IC
Rackmount Yes
Operating Temperature -10 to 40° C (14 to 104° F)
Operating Humidity 5 to 95% Noncondensing
ESD/EMP Protection Air: ± 16 kV, Contact: ± 12 kV
  • Since 1.8 Protect is automatically installed and won't need hard drive to run. Without hard drive you can adopt cameras and check video feed but no recording features are available.
  • Prior to 1.0.26 firmware, the LCM Module did not function and would continually cycle the Ubiquiti logo. Beginning with 1.0.26, the LCM is functional, albeit with limited functionality. Information displayed (as of this update) is not necessarily accurate.
  • WAN SFP+ port does not currently NAT traffic, you must use the RJ45 port for upstream WAN connectivity.
  • PPPoE & NAT issues are currently being troubleshooted by Ubiquiti staff.
  • Multi-WAN is not an option currently.
  • Restoring a backup, whether from an external controller or even the same UDM is not yet functional, as of 1.0.26 and prior.
  • Applying new settings to the UDM-Pro could interrupt WAN connectivity for approximately 2 seconds.
  • Speed Tests run from the controller on the UDM-Pro show inflated numbers and are not reliable at this time.

High RAM usage, or kswapd using too much CPU This is likely due to Java and/or Mongod using too much memory

  • You can reboot the entire UDMP , or
  • unifi-os restart which will restart the container running the controllers
  • unifi-os shell and etc/init.d/unifi restart then to restart the controller directly.

Log file locations are located in the following places

  • /var/log/messages
  • /mnt/data/log
  • Additionally the executable oopsdump can be run to retrieve log files.
    • You can also execute the following command to TAR all logs that might be helpful for Ubiquiti - tar -czvf /mnt/data/logs.tar.gz /mnt/data/log/*

SSH information

  • Username = root
  • Password = Your UI account password used when you setup the device.
  • NOTE: Changing your UI SSO password will update for authentication to the controller, but will NOT change the device SSH credentials. This means that it will continue to be the password you used when setting up the device.

This image can be uploaded to to make changes

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/nevyxvrt/ on line 446

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/nevyxvrt/ on line 102