This is an old revision of the document!
UniFi Dream Machine Pro
THIS IS AN EARLY ACCESS DEVICE!! NOT for install. NOT for bidding on upcoming jobs. NOT for production use. Use at your own risk and please let Ubiquiti know if you find issues.
Series Type: UniFi Dream Machine
Website Link: UniFi Dream Machine Pro | Early Access Store
Model: UDM-Pro
Type: Enterprise Gateway Router with 10gb WAN & LAN
Description: The UniFi Dream Machine Pro is a powerful unified enterprise network appliance. It integrates software – the UniFi Network Controller and UniFi Protect video surveillance – with all-in-one hardware featuring a high-performance security gateway with a built-in switch and hard drive bay.
Features
- 8-Port gigabit switch with 10G SFP+ port
- Dual WAN ports for redundancy and load balancing: 10G SFP+ and 1G RJ-45
- Bluetooth connectivity for easy setup via UniFi app
- Scalable UniFi Network Controller with advanced management capabilities
- UniFi Protect video surveillance NVR with 3.5" (or 2.5") HDD support
- Enterprise-class IPS/IDS and DPI capabilities
- 1 x 1.3" Touchscreen display for quick status information
- Powered by fast 1.7 GHz quad-core processor
UniFi Dream Machine Platform Notes
- UDM appliances have built in UniFi controllers and cannot be adopted by external controllers.
- Multiple sites are no longer supported on UDM platforms.
Specifications
| UDM-PRO | |
|---|---|
| Dimensions | N/A |
| Weight | approx 10 lbs / 4.54 kg |
| Max. Power Consumption | N/A |
| Power Supply | N/A |
| Power Input | 110 - 240VAC |
| LEDs | |
| System | Touch Screen LCD |
| Data Ports | Speed/Link/Activity |
| Networking Interfaces | |
| Serial Console Port | None |
| Data Ports | (8) 10/100/1000 RJ45 Dedicated LAN Ports |
| (1) 1 Gbps RJ45 Dedicated WAN Port | |
| (1) 1/10 Gbps SFP+ Dedicated WAN Port | |
| (1) 1/10 Gbps SFP+ Dedicated LAN Port | |
| (0) Power Over Ethernet Ports | |
| Layer 3 Forwarding Performance | |
| Packet Size: N/A | N/A |
| IPS/IDS Enabled Throughput | approx 5 Gbps |
| IPS/IDS Disabled Throughput | approx 9 Gbps |
| Processor | AnnapurnaLabs Alpine AL-324 ARM® Cortex-A57 quad-core 1.7GHz processor |
| System Memory | 4 GB RAM |
| On-Board Flash Storage | 16 GB |
| User Replaceable Hard Drive (not included) | (1) 3.5" or (1) 2.5" SATA 3 |
| Certifications | CE, FCC, IC |
| Rackmount | Yes |
| Operating Temperature | -10 to 45° C (14 to 113° F) |
| Operating Humidity | 10 to 90% Noncondensing |
Getting Started
- In order to install Protect on the UDM-Pro, a hard drive must be installed and the machine rebooted.
- WARNING: All contents of the hard drive will be deleted once the UDM-Pro is rebooted and the drive is initialized for the first time.
Known Issues
- Prior to 1.0.26 firmware, the LCM Module did not function and would continually cycle the Ubiquiti logo. Beginning with 1.0.26, the LCM is functional, albeit with limited functionality. Information displayed (as of this update) is not necessarily accurate.
- WAN SFP+ port does not currently NAT traffic, you must use the RJ45 port for upstream WAN connectivity.
- The WAN & LAN SFP+ interfaces are hardware bound to the same speed. (You cannot have a 1gb SFP WAN & 10gb SFP+ LAN connectivity).
- PPPoE & NAT issues are currently being troubleshooted by Ubiquiti staff.
- Multi-WAN is not an option currently.
- Restoring a backup, whether from an external controller or even the same UDM is not yet functional, as of 1.0.26 and prior.
- Applying new settings to the UDM-Pro could interrupt WAN connectivity for approximately 2 seconds.
- Speed Tests run from the controller on the UDM-Pro show inflated numbers and are not reliable at this time.
Troubleshooting tips
Log file locations are located in the following places
- /var/log/messages
- /mnt/data/log
- Additionally the executable oopsdump can be run to retrieve log files.
- You can also execute the following command to TAR all logs that might be helpful for Ubiquiti -
tar -czvf /mnt/data/logs.tar.gz /mnt/data/log/*
SSH information
- Username = root
- Password = Your UI account password used when you setup the device.
- NOTE: Changing your UI SSO password will update for authentication to the controller, but will NOT change the device SSH credentials. This means that it will continue to be the password you used when setting up the device.
Resources
Waiting for official downloads.